Case Management: Part I: Principles & Competencies

Case Management: Part I: Principles & Competencies

About this course

This is Part I in the Case Management bundle series which focuses on the fundamental principles and competencies of case management. To learn about the best practices of case management, please view the Case Management: Part II tapas bundle. 

Case management can ensure timely access to and coordination of medical and psychosocial services for individuals and families while considering costs, reducing duplication of services, and improving a range of outcomes. The basic components of case management include outreach, intake, assessment of needs, service planning, referral and linkage to services, advocacy, and ongoing evaluation. This two-part series begins with the mindset and heart set of best practices and continues with the fundamentals of case management services. Several models of case management are considered, alongside representative principles and practices shared by each of these models. Recommendations for maximizing the effectiveness of case management services are also explored.

Curriculum

  • Mindset & Heartset of Best Practices
  • Understanding Case Management
  • Essentials Components of Case Management
  • Does case management work?
  • Case Management Models
  • The Strengths Based Approach
  • Core Compentencies
  • Bundle Handout Packet
  • Bundle Resources
  • Evaluation

About this course

This is Part I in the Case Management bundle series which focuses on the fundamental principles and competencies of case management. To learn about the best practices of case management, please view the Case Management: Part II tapas bundle. 

Case management can ensure timely access to and coordination of medical and psychosocial services for individuals and families while considering costs, reducing duplication of services, and improving a range of outcomes. The basic components of case management include outreach, intake, assessment of needs, service planning, referral and linkage to services, advocacy, and ongoing evaluation. This two-part series begins with the mindset and heart set of best practices and continues with the fundamentals of case management services. Several models of case management are considered, alongside representative principles and practices shared by each of these models. Recommendations for maximizing the effectiveness of case management services are also explored.

Curriculum

  • Mindset & Heartset of Best Practices
  • Understanding Case Management
  • Essentials Components of Case Management
  • Does case management work?
  • Case Management Models
  • The Strengths Based Approach
  • Core Compentencies
  • Bundle Handout Packet
  • Bundle Resources
  • Evaluation